Frequently Asked Questions

What actually is car detailing?

Car (or auto) detailing is the act of performing a thorough cleaning, restoration and finishing of a motor vehicle, to produce a show-quality cleanliness and polish. Detailing can be performed on a vehicle’s exterior and/ or interior.

I have a new car. How can I best maintain it?

There are a couple of ways you can keep your car in great condition:

1. Washing your car regularly with a high quality wash mitt and shampoo will go a long way.

2. Add some kind of UV protection to your paint on a regular basis.

3. Keeping your wheels clean and removing bugs when you wash your car.

However, if all this seems too much then our Mini Detail performed every 3-6 months will provide a great maintenance plan and keep your car clean and protected.

Alternatively, our Surface Protection Packages can really help with long term protection and reduce the maintenance needed to keep your car looking its best!

Is there a difference between the dealership protection packages and what you offer?

Short answer: Yes.

Generally speaking, the dealerships don’t use brands known to the detailing industry. That being said, it doesn’t mean that they won’t perform. However, a dealership’s quality control and preparation of your car is often lacking. To apply a ceramic coating the surface must first be thoroughly cleaned and decontaminated. On average, a dealership may spend only 1-2 hours applying a coating/ paint protection product to your car. By comparison, we spend on average 6-8 hours preparing and applying a coating to your car. For our full protection package we spend 10+ hours preparing and protecting every part of your car. But this doesn’t equate to the dealership being more efficient; they are just cutting corners and rushing. The number of steps involved in properly preparing and coating a vehicle simply cannot be done in 1-2 hours.

In a nutshell, we have better procedures, better products and are looking to provide you with the best outcome.

What are the warranties for your ceramic coatings?

Gyeon Q2 Flash comes with a 3 year warranty without annual inspections and up to a 10 year warranty if coating service/maintenance is performed by Maitland Auto Detailing every 2 years/ 25000km. Gyeon CanCoat Pro doesn’t come with any warranty.

The local hand car wash is a lot cheaper. Why should I choose Maitland Auto Detailing?

Two reasons:

1. We are a business that delivers a more thorough clean and are not interested in volume over quality. Our pricing structure allows for higher quality products and procedures, plus more time spent on your vehicle.

2. We offer a mobile detailing service so you can have your car professionally detailed at your home or workplace.

You are a ‘Maitland’ local detailer, so what does that mean – what locations do you offer your mobile detailing service?

We service all of the Maitland area and the Newcastle area. Have a look at our service map to see if we come to you as well as any relevant travel fees.

How long will it take for you to detail my car?

This depends on the package or service purchased. The bigger the package, the more time allocated to complete the job.

Do you do any type of painting? Bumper scrapes etc?

No, we don’t do spray painting.

Do you take card payments?

Yes, we have a mobile EFTPOS machine and take a range of cards including AMEX, Visa and Mastercard.

Do you offer payment plans?

We don’t offer any payment plans; however, we are registered to accept Zip Pay, which allows you to pay off the total cost with Zip. For more information, head over to our Zip page and contact us if you would like to proceed with this option.

Do you take cheques?

No, we do not accept cheques.

Show Your Car Some Love

We offer an extensive range of services so you can give your vehicle the treatment it (and you) deserves!

ENQUIRE NOW

Show Your Car Some Love

We offer an extensive range of services so you can give your vehicle the treatment it (and you) deserves!

ENQUIRE NOW
ZipPay for Ceramic Coating, Maitland and Newcastle - Maitland Auto Detailing

For your convenience, Maitland Auto Detailing, your Maitland local detailer, accepts payment through easy instalments with Zip Pay.


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ZipPay for Ceramic Coating, Maitland and Newcastle - Maitland Auto Detailing

Own it Now, Pay Later

For your convenience, Maitland Auto Detailing accepts payment through easy instalments with Zip Pay for car detailing, Maitland and Newcastle.

 

I’m Interested!